Privacy Policy

Last Updated: September 28, 2025

At Designing Hero Academy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, enroll in courses, or interact with our services.

1. Information We Collect

We may collect the following types of data:

  • Personal Information: Name, email address, phone number, billing address, payment details, and account login information.
  • Learning Data: Course enrollments, progress, quiz results, and certificates.
  • Usage Data: Pages visited, IP address, device details, browser type, and interactions with our site.
  • Cookies & Tracking: We use cookies and similar technologies to improve user experience, analyze performance, and deliver personalized content.

2. How We Use Your Data

We use your information to:

  • Provide access to purchased courses and training materials
  • Track your progress and deliver certificates
  • Process payments and manage your account
  • Communicate with you about updates, promotions, and support
  • Improve our courses, services, and user experience
  • Comply with legal obligations and prevent fraud

3. Payments

We do not store your full payment details. All transactions are processed securely through trusted third-party payment gateways (e.g., Stripe, PayPal, SSL-secured WooCommerce).

4. How We Share Your Data

We do not sell or rent your personal information. However, we may share it:

  • With service providers (payment processors, hosting providers, analytics tools) under strict confidentiality
  • To comply with legal obligations, court orders, or government requests
  • In case of a business transfer such as a merger, acquisition, or sale of assets

5. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information
  • Request a copy of your stored data
  • Opt-out of marketing emails at any time
  • Restrict certain data processing activities

To exercise these rights, contact us at support@designinghero.academy .

6. Data Security

We use strong security measures such as SSL encryption, firewalls, and restricted access controls to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal data for as long as necessary to provide you with our services, comply with legal requirements, and resolve disputes.

8. International Users

Your information may be transferred and processed in countries outside your residence. By using our services, you consent to such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Continued use of our site means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 support@designinghero.academy